What makes the CCO excited about e-commerce?

CEO talking about E-commerce
Michael Svendsen - CEO at trade technology

Why E-commerce Excites Me

As an individual who has always been passionate about trading and creating a great customer experience, I bring 26 years of experience from Salling Group. During my time here, I was deeply involved in buying, selling, branding, and marketing of food, beverage and near food products to all their supermarkets. My journey has been shaped by a commitment to excellence and a drive to continually improve the customer experience. The rise of E-commerce presents an exciting new possibility fr achieving these goals.

E-commerce fascinates me as a way to build a marketplace that combines a controlled business environment with market dynamics. It offers a unique combination of structure and flexibility, which allows businesses to maintain control while responding to the changes in the market in real-time. My extensive retail market experience has given me valuable insights into establishing supplier-store relationships. This is crucial for a thriving marketplace.

Driving Efficiency and Sustainability Through

By levering e-commerce, we can focus on reducing expenses in selling, buying, and negotiating prices and minimize waste. These marketplace platforms offer 24/7 access to competitively priced products through our apps and websites, enabling users to bid and purchase on-the-go. Moreover, it promotes responsible consumption by enabling users to purchase batches of products with a limited shelf life, thereby minimising and supporting sustainability efforts.

the use of e-commerce
to do list pointing out the five points for e-commerce

Michaels 5 points for E-commerce platform:

  • Available anytime
  • Short buyer-seller distance
  • Reduce waste
  • Scalable
  • Easy and fast launch

In conclusion, E-commerce represents a revolutionary approach to tradig that aligns perfectly with my passion for creating exceptional customer experiences. By harnessing the power of digital platforms, we can create a marketplace that is efficient, scalable, and sustainable. The ability to connect buyers and sellers anytime, reduce waste, and scale effortlessly makes it an incredibly exciting prospect for the future of retail.

Onboarding As a service - €69/hr

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Let our team help you to develop and execute an efficient onboarding strategy. This will increase your user base from the start.

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We can customise onboarding flows to your specific marketplace and your needs, both buyers and sellers. This can include push, email, phone calls, and social media.

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Get a customer service agent to introduce your marketplace to potential buyers and sellers.

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We will ensure that your users experience a seamless start on your marketplace, where they understand how to use it from their first login.

Two-day Workshop- €999

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Let us help you create a vision of a marketplace for the products or industry you are passionate about. 

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We will brainstorm ideas, narratives, and stories to create a universe that will be the vision for your marketplace.

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The best way to get started on any new project is often an informed discussion of the possibilities, visions, and challenges. We will help you do this by initiating the process and by bringing the required knowledge.

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Together, we will break down the entire process from starting, launching, updating and administering. This will prepare you for your marketplace future.

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The price of the workshop will be withdrawn from the startup fee.

UX/UI/Front-end Design Services - €89/hr​

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Custom design solutions: We can tailor the design of your marketplace to match your brand identity by creating an aesthetically pleasing user experience.

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Prototype service: Try your ideas in interactive prototypes, to get a clear visual representation before the final product.

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Responsive web design: All of our designs are optimized for various devices, ensuring a user-friendly experience across different browsers, apps and devices.

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Intuitive user interfaces: Get interfaces that make the user experience effortless, by guiding the user through your platform.

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Interactive elements: Include graphics like animations, transitions, movies and sound which can help to improve the user experience, to ensure that the user will remember and come back to your platform.

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Performance optimisation: Our designs will be optimised in a way that enhances platform performance, to reduce loading time and provide a smoother user experience.

Customer Support - €49/hr

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Professional customer service in English and Danish. 

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Live phone service: Our customer service department will help you customers live on the phone.

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Email service: Let our customer service department help by email, responding the way you prefer. 

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Live Chat: Have a customer agent respond in a fast-paced live chat, right on the marketplace. 

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Peace of mind: Focus on other things in your business, knowing that we are well-experienced in giving your users the best possible experience. 

Marketing Services - €69/hr​

With our added marketing package, your marketplace will gain access to a range of essential tools to stimulate growth and improve your results. 

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Marketing analysis: Gain access to data-driven insights, which allow you to base your decisions on what works instead of what you think might work.

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Social media marketing: We will make and execute targeted marketing strategies to extend your reach on social media, like LinkedIn and Instagram.

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Search engine optimization (SEO): Enhance your presence and visibility in search engine rankings, ensuring that your marketplace can easily be found. 

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A/B testing: Fine-tune your interface by testing different approaches on your website, helping you to find the solution that works the best. 

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Newsletters: Write engaging newsletters that will captivate your users while keeping them updated and active on your marketplace.

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Email flow: Nurture potential customers, drive conversation and foster long-lasting relations with your users through a personalised email flow.

Custom Marketplace Development - €99/hr

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Custom feature development: Adapt your marketplace with unique features, designed to address your business needs. 

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Transparent price estimate: We pride ourselves on providing a clear and detailed price estimate for developing a custom feature before development begins. 

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Expert development team: Benefit from our experienced team of marketplace experts, as they will inspire you and help you figure out what is possible.

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Regular updates: Stay informed and up-to-date with regular progress updates, with open communication throughout the development process, before and after launch.

Custom Marketplace Development- €99/hr

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Transparent Estimation: We provide a clear and detailed estimate for your custom feature before development begins.

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Custom Feature Development: Tailor your marketplace with unique features designed to meet your specific requirements.

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Expert Development Team: Benefit from the expertise of our developers who have a deep understanding of marketplace dynamics.

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Regular Updates: Stay informed with regular progress updates and open communication throughout the development process.

Custom Marketplace Development- €99/hr

Transparent Estimation: We provide a clear and detailed estimate for your custom feature before development begins.

Custom Feature Development: Tailor your marketplace with unique features designed to meet your specific requirements.

Expert Development Team: Benefit from the expertise of our developers who have a deep understanding of marketplace dynamics.

Regular Updates: Stay informed with regular progress updates and open communication throughout the development process.

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