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Key marketplace features that make our platform stand out

Community

Our online trading platform is designed to provide your users with a comprehensive and user-friendly shopping and selling experience.

Chat Feature

Building and Engaging with Community on the Platform

Customisable chat function available as part of our community marketplace features

Customisable Chat

Similarly to everything else, our primary focus when developing the marketplace features, including the chat function, was flexibility and room for customisation. Besides being user-friendly, it is also admin-friendly because you can easily enable and restrict certain groups of users from using the chat and decide who they can contact.

Customer Service Through Chat

Having a chat function internally on the platform keeps your users on the platform. Therefore, we have prioritized to make it possible to have customer service through the chat. 
Phone showing notifications and customer service available through the chat function

Advantages

The chat function also improves the conditions for your marketplace to become a community, where people can negotiate, form partnerships, build trust, and create connections.

Computerscreen showing that the chat function can be disbaled

Announcement Service and Push Notifications 

Building and Engaging with your Community on the Platform

Regular system update icon

Regular System Updates

Keeping your users informed about system updates ensures that users know about everything your marketplace can do.
Flexibility icon

Flexibility

However, too much information can be an inconvenience to users. To avoid this, we have made it so that users decide what they want notifications about.
Notifications icon

App/ Web Notifications

Users can choose how they want to be notified about counterbids to their offers, chat messages, new products in specific categories or a great sale. And naturally, everything on the platform works in the app as well. 
Laptop with the notifications settings page, showing how it looks and work on the marketplace platform

Automated External Communication: Email, Confirmation, and SMS Integration

Our system can be set up to handle your automatic communication outside the platform. E-mail flows, automatic confirmations, and text messages can all be managed within the platform. And if you already have a certain way of doing this, we can quickly implement it, or integrate the program you want to handle it.
examples of automated external communications and how it can be integrated with the marketplace platform
Flexible Announcement Options: System Alerts, Product Updates, Push Notifications, and Emails.

At TradeTechnology, we provide 
service and support for simple implementation.

Whether you require assistance transitioning from your existing solution, have inquiries about Trade Technology's fit for your business, or need help getting started, we're here to support your success.
Trade Technology Service and support Team

Counter-bid

Efficient Price Negotiation

A computerscreen and a screenshot of how the price negotiation works through counteroffers

In most industries and markets, the prices are rarely completely fixed, and there should be room for negotiation. We have automatised this process to enhance the user experience. If you want, a user will be able to bid on a listed item with a counteroffer, which the seller can accept or propose another offer.

Main benefits

Screen of a mobile phone where price negotiation through the chat function is seen

Chat bidding

The chat function makes it possible to chat about bids during the negotiation process without ever having to leave the platform.

A seller can then accept a counteroffer whenever he wants, even in the app while sitting on his couch at night.

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Built for B2B Solutions

Whether you're transitioning from an existing system, curious about how Trade Technology benefits your business, or seeking assistance to kickstart your journey, we're ready to assist.

Check Out Our Other Marketplace Features

Onboarding As a service - €69/hr

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Let our team help you to develop and execute an efficient onboarding strategy. This will increase your user base from the start.

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We can customise onboarding flows to your specific marketplace and your needs, both buyers and sellers. This can include push, email, phone calls, and social media.

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Get a customer service agent to introduce your marketplace to potential buyers and sellers.

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We will ensure that your users experience a seamless start on your marketplace, where they understand how to use it from their first login.

Two-day Workshop- €999

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Let us help you create a vision of a marketplace for the products or industry you are passionate about. 

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We will brainstorm ideas, narratives, and stories to create a universe that will be the vision for your marketplace.

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The best way to get started on any new project is often an informed discussion of the possibilities, visions, and challenges. We will help you do this by initiating the process and by bringing the required knowledge.

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Together, we will break down the entire process from starting, launching, updating and administering. This will prepare you for your marketplace future.

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The price of the workshop will be withdrawn from the startup fee.

UX/UI/Front-end Design Services - €89/hr​

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Custom design solutions: We can tailor the design of your marketplace to match your brand identity by creating an aesthetically pleasing user experience.

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Prototype service: Try your ideas in interactive prototypes, to get a clear visual representation before the final product.

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Responsive web design: All of our designs are optimized for various devices, ensuring a user-friendly experience across different browsers, apps and devices.

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Intuitive user interfaces: Get interfaces that make the user experience effortless, by guiding the user through your platform.

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Interactive elements: Include graphics like animations, transitions, movies and sound which can help to improve the user experience, to ensure that the user will remember and come back to your platform.

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Performance optimisation: Our designs will be optimised in a way that enhances platform performance, to reduce loading time and provide a smoother user experience.

Customer Support - €49/hr

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Professional customer service in English and Danish. 

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Live phone service: Our customer service department will help you customers live on the phone.

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Email service: Let our customer service department help by email, responding the way you prefer. 

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Live Chat: Have a customer agent respond in a fast-paced live chat, right on the marketplace. 

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Peace of mind: Focus on other things in your business, knowing that we are well-experienced in giving your users the best possible experience. 

Marketing Services - €69/hr​

With our added marketing package, your marketplace will gain access to a range of essential tools to stimulate growth and improve your results. 

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Marketing analysis: Gain access to data-driven insights, which allow you to base your decisions on what works instead of what you think might work.

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Social media marketing: We will make and execute targeted marketing strategies to extend your reach on social media, like LinkedIn and Instagram.

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Search engine optimization (SEO): Enhance your presence and visibility in search engine rankings, ensuring that your marketplace can easily be found. 

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A/B testing: Fine-tune your interface by testing different approaches on your website, helping you to find the solution that works the best. 

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Newsletters: Write engaging newsletters that will captivate your users while keeping them updated and active on your marketplace.

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Email flow: Nurture potential customers, drive conversation and foster long-lasting relations with your users through a personalised email flow.

Custom Marketplace Development - €99/hr

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Custom feature development: Adapt your marketplace with unique features, designed to address your business needs. 

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Transparent price estimate: We pride ourselves on providing a clear and detailed price estimate for developing a custom feature before development begins. 

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Expert development team: Benefit from our experienced team of marketplace experts, as they will inspire you and help you figure out what is possible.

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Regular updates: Stay informed and up-to-date with regular progress updates, with open communication throughout the development process, before and after launch.

Custom Marketplace Development- €99/hr

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Transparent Estimation: We provide a clear and detailed estimate for your custom feature before development begins.

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Custom Feature Development: Tailor your marketplace with unique features designed to meet your specific requirements.

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Expert Development Team: Benefit from the expertise of our developers who have a deep understanding of marketplace dynamics.

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Regular Updates: Stay informed with regular progress updates and open communication throughout the development process.

Custom Marketplace Development- €99/hr

Transparent Estimation: We provide a clear and detailed estimate for your custom feature before development begins.

Custom Feature Development: Tailor your marketplace with unique features designed to meet your specific requirements.

Expert Development Team: Benefit from the expertise of our developers who have a deep understanding of marketplace dynamics.

Regular Updates: Stay informed with regular progress updates and open communication throughout the development process.

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